Privacy Policy
Last Updated: March 11, 2026
At Funeral Live Streams, we understand the sensitive nature of our work. We are committed to protecting the privacy and personal data of our clients, their families, and those attending or viewing our funeral livestreams. This policy outlines how we collect, use, and safeguard your information.
1. Who We Are
Funeral Live Streams provides professional, compassionate funeral livestreaming and videography services across the UK.
- Website: https://funerallivestreams.co.uk/
- Email: info@funerallivestreams.co.uk
- Contact Number: 07476 292093
For the purpose of data protection laws, we are the “Data Controller” of the personal data you provide to us.
2. Information We Collect
We may collect and process the following types of information:
- Contact Information: Name, email address, phone number, and billing address provided when you make an enquiry or booking.
- Service Details: Names of the deceased, date, time, and location of the funeral service.
- Audio/Visual Data: Images and voices of individuals captured during the filming or livestreaming of a service.
- Technical Data: IP addresses, browser type, and usage data collected via cookies when you visit our website or view a stream.
3. How We Use Your Information
We use your data strictly for the following purposes:
- Service Delivery: To provide the livestreaming, recording, and photography services you have booked.
- Communication: To respond to your enquiries and send you the private links for viewing and downloading the service.
- Technical Support: To monitor stream quality and troubleshoot any issues for viewers.
- Legal Compliance: To maintain business records for tax and accounting purposes.
4. Privacy During Livestreams
We treat every service with the utmost discretion:
- Private Links: By default, our streams are hosted on private, unlisted pages. Only those with the specific link provided to the family can view the service.
- Discretion: Our operators aim to be as unobtrusive as possible. While we primarily focus on the ceremony, attendees may be captured on camera.
- Consent: It is the responsibility of the person booking the service to inform attendees that the service is being livestreamed and recorded.
5. Data Retention
- Booking Records: We keep contact and billing information for up to 6 years to comply with UK tax laws.
- Video Recordings: Livestream recordings are typically held on Boxcast’s servers for 2 months to allow for downloads and replays, unless a different duration is agreed upon with the client. After this period, files are deleted automatically.
6. Sharing Your Data
We do not sell or rent your personal data to third parties. We only share information with:
- Service Partners: Such as the funeral director or venue, to coordinate the logistics of the service.
- Technical Platforms: We use secure third-party platforms (BoxCast) to host the video. These platforms have their own privacy policies.
- Legal Authorities: Only if required by law to do so.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your data (the “right to be forgotten”).
- Object to or restrict the processing of your data.
To exercise any of these rights, please contact us at info@funerallivestreams.co.uk.
8. Cookies
Our website uses cookies to enhance user experience and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of the viewing platform.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns regarding this policy or our privacy practices, please contact:
Email: info@funerallivestreams.co.uk
Phone: 07476 292093
